ILM HQ ("we," "our," or "us") is committed to protecting the privacy of every student, teacher, administrator, and institution that uses our platform. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
By using ILM HQ, you agree to the practices described in this policy. If you do not agree, please do not use the platform.
We collect information in the following ways:
Information you provide directly:
Information collected automatically:
Information from institutions: When a school or institution deploys ILM HQ, administrators may upload data about students and staff, including names, class enrollments, attendance records, and academic information.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
We may share your information in limited circumstances:
We never share student data with advertisers or data brokers.
We retain your information for as long as your account is active or as needed to provide you with services. Institutional data is retained per the terms of the institution's service agreement.
When an institution ends its subscription, we will provide a data export and delete the institution's data within 90 days, unless a longer retention period is required by law.
Logs and analytics data are retained for up to 24 months and then anonymized or deleted.
We take security seriously. ILM HQ implements industry-standard safeguards including:
No system is perfectly secure. If you believe your account has been compromised, please contact us immediately at security@ilmhq.com.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform.
We do not use third-party advertising cookies or cross-site tracking technologies.
ILM HQ is a school management platform and may process data of students who are minors. This data is collected on behalf of and under the direction of educational institutions, which are responsible for obtaining appropriate parental or guardian consent in accordance with applicable laws.
We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental or institutional consent. If you believe we have inadvertently collected such data, please contact us and we will take prompt action to delete it.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise these rights, contact your institutional administrator or reach us at privacy@ilmhq.com. We will respond within 30 days.
The ILM HQ platform may link to or integrate with third-party services (such as video conferencing tools for online classes). These services have their own privacy policies, and we are not responsible for their data practices. We encourage you to review the privacy policies of any third-party services you use through our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Your continued use of ILM HQ after the effective date of any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We are committed to resolving any privacy concerns promptly and transparently.